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VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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The default lmadmin username/password is admin/admin.
If the admin password has been changed and you don't remember the new password, you can reset the admin password by using the following instructions.

Process

 
1. Stop lmadmin instance (from task manager etc.)

2. Change the sections below marked in red in the server.xml file that you will find in the "conf" folder of the lmadmin installation or the folder "%PROGRAMDATA%\FLEXlm\lmadmin\conf."

<accessControl sessionTimeout="1800">
<user firstName="System" id="admin" lastName="Administrator" password="(ENC-01)OQqWH+/Edhi8WNqqtsgoOK6NW5C6fS0bjhROPwDEnIxYNzLH" passwordExpired="false" privileges="admin" type="local-admin"/>
<user firstName="Alerter" id="alerter" lastName="Service" password="(ENC-01)eZi+Ce9/mvN2n8gOAL9kMbC7QtDYFHLAkAoZybwqhm2c74CE" passwordExpired="false" privileges="admin.alerter" type="local-alerter"/>
</accessControl>
 
Change to:
<user firstName="System" id="admin" lastName="Administrator" password="newAdminPass" passwordExpired="true" privileges="admin" type="local-admin"/>

3. Restart lmadmin.

4. Start your browser and go to http://localhost:8090/vendor.

5. Enter admin as username and newAdminPass as password.
After login, it will pop up to change your password. Please create your new password, which will then be encrypted in the server.xml file.

In case the username is also changed to something else than "admin," then check what was the username, which is marked above in blue.
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