[Thermo Scientific License Manager (LM)]
Issue & Reason
If your machine connects to the internet via a Proxy server, you may encounter a connection error (for example, “Unable to connect to server https” error) when trying to activate, upgrade, deactivate, or reactivate a license.
Suggested Solution
You need to store your Proxy information in Thermo Scientific License Manager (LM) to make sure the connection to the online activation server uses the right settings:
- Click Settings
in the top right corner.
- Fill in the fields with your Proxy information and click Save after each entry.
- You can reset all information by clicking Reset.