web
You’re offline. This is a read only version of the page.
close
Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

Views:

[Thermo Scientific License Manager (LM)]

 

Issue & Reason

A license can be disabled if an action (activation, deactivation, upgrade, etc.) generates an incomplete request.

 

 

Suggested Solution

 

If the Thermo Scientific License Manager (LM) displays some licenses with a Disabled status and there are no pending actions (no Notification icon Content/Resources/Images/tlm/buttons/notification.jpg is visible), click Restore to enable those licenses again.

 

Content/Resources/Images/tlm/troubleshoot/restore-disabled-licenses.png