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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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Installing a virtualized license server is complex and supported only on specific virtualization platforms, including VMware ESX, Microsoft Hyper-V, and Citrix XenServer.
For detailed guidance, refer to the FlexNet Publisher – License Administration Guide - section "Trusted Storage – Licensing in Virtual Environments."

 

Caution: License activation may fail on certain virtual systems — such as VMware ESX — because only a single Unique Machine Number (UMN) can be detected.
This issue typically occurs when the system does not have a Network Interface Controller (NIC). Adding a NIC allows additional UMNs to be detected, enabling successful license activation.