[Thermo Scientific License Manager (LM)]
Issue & Reason
The Thermo Scientific™ License Manager (LM) uses a Unique Machine Number (UMN) to verify the identity of the machine that initiated the license request.
The Unique Machine Number is derived from your system's hardware information or, in the case of virtual machines, from hypervisor-controlled data.
If your system hardware has changed since the original activation, the UMN may also change. As a result, LM may treat the current system as a different machine, and the following error message may appear:
"Trying to return a fulfillment issued to a different machine."
Suggested Solution
If this message appears, contact Customer Support for assistance (see article KA-01188 "How to send technical/license questions to the VDS Customer Support team").
