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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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Local licenses (also called node-locked licenses) unlock a product on a specific computer identified by its Host ID. On the machine where the software is installed, use one of the following methods to obtain your license server Host ID. If multiple values are listed, select only one.

 

Prerequisites

 

Before using any of the following methods, disable all temporary network connections (such as WLAN cards or docking stations). This ensures that the computer ID is generated from a permanent network adapter. You can re-enable temporary network connections afterwards.

 

Process

 

1. Get Your Host ID Using the Thermo Scientific License Manager (LM)

  • Install and launch LM.
  • Click  Information button  to display the FlexNet Host ID. 

Flexnet Host ID display

 

2. Get Your Host ID from an Existing License File

If your license is already installed, you can find your computer's Host ID in the existing license file (license.dat).

In the local license.dat file, the Host ID is the value that appears after the HOSTID= keyword:

INCREMENT OpenInventorSDK mcslmd 10.10 31-oct-2023 uncounted \
VENDOR_STRING=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx \
HOSTID=YourHostID VM_PLATFORMS=PHYSICAL \
SUPERSEDE=OpenInventorSDK \
ISSUER=Parent=xxxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xx.xx \
ISSUED=6-dec-2022 SN=YourLicenseNumber START=23-sep-2008 \
ONE_TS_OK SIGN=11AE7212E1C4

 

3. Get Your Host ID Using a Command Line

  • Open a Command Prompt on Windows, a command shell on Linux, or a terminal window on macOS.
  • Use the cd command to navigate to one of the following directories:
    • <AVIZOAPPSHOME>/share/license/FLEXnet — for Amira, Avizo, or PerGeos installations, where AVIZOAPPSHOME is the installation path of your Amira, Avizo, or PerGeos application.
    • <OIVHOME>/arch*release/license subdirectory for Open Inventor installations, where OIVHOME is the installation path of the Open Inventor package.
  • To retrieve the Host ID, run the command lmhostid.

 

4. Get Your Host ID Using the Amira, Avizo, or PerGeos License Manager - Applies to Amira 5.6 through 2020.2, Avizo 8.1 through 2020.2, and PerGeos 1.0 through 2020.2

When you launch Amira, Avizo, or PerGeos, the License Manager dialog appears if no valid license is detected. If necessary, select Help > License Manager to open the dialog manually.

The Computer ID is displayed in the Computer ID field (the field name may vary depending on the product version).

Find the Computer ID in older software versions

     

    Note

    To find this information for floating licenses, see article KA-01257 "Manage Floating Licenses: How to Find Your Server Host ID."