Context
- When you purchase a license or renew your maintenance contract, your license details—including your license keys—are sent in a license delivery email.
If you cannot retrieve this email, this section provides guidance on how to locate your license keys directly within your software environment or through licensing tools.
Use this section when you need to provide or verify your license keys—for example, when contacting Customer Support, updating your licenses, or troubleshooting licensing issues.
- This article applies to floating certificate-based licenses for Amira™ 5.6 to Amira 2020.2, Avizo™ 8.1 to Avizo 2020.2, and PerGeos™ 1.0 to 2020.2.
For later versions, refer to article KA-01286 "Locate License Keys for Floating Certificate-Based Licenses in Versions 2020.3 and Later."
Description
Finding the product licenses activated on your computer is straightforward.
- For floating licenses, the server hostname in the password.dat file allows you to identify your licenses.
Example:
SERVER PANGOLIN-08 ANY
USE_SERVER
- The password.dat file is located in the share/license subdirectory of your product installation.
Examples:
C:\Program Files\Amira-5.5.0\share\license
C:\Program Files\Avizo-8.0.0\share\license
- In Amira or Avizo, you can view license information directly from Help>License Manager. The License Manager opens and displays the license keys in a text window.