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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

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KA-01321 / Local Licenses Online Troubleshooting: Repair Broken Licenses

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[Thermo Scientific License Manager (LM)]

 

Issue & Reason

 

A license may become invalid after a significant upgrade to the machine that hosts the license (for example, an operating system or hardware upgrade).

 

 

Suggested Solution

 

If the Thermo Scientific License Manager (LM) displays any of your licenses as Broken, click Repair to fix all of the broken licenses.

Content/Resources/Images/tlm/troubleshoot/repair-broken-licenses.jpg

 

Note & Related Link

 

The repair action requires an internet connection. If the repair operation fails, contact Customer Support for assistance (see article KA-01188 "How to send technical/license questions to the VDS Customer Support team").

Keywords: Local Node-Locked License Troubleshoot Repair Broken Issus Problem

Related Articles (2)

KA-01188 / How to Send Technical or Licensing Questions to VDS Customer Support KA-01349 / Manage Local Licenses: Troubleshoot Online Licensing Problems