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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

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KA-01321 / Local Licenses Online Troubleshooting: Repair Broken Licenses

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[Thermo Scientific License Manager (LM)]

 

Issue & Reason

 

A license may become invalid after a major upgrade to the computer that hosts the license (for example, an operating system or hardware upgrade).

 

 

Suggested Solution

 

If the Thermo Scientific License Manager (LM) shows any licenses as Broken, click Repair to restore them.

 

Note & Related Link

 

An internet connection is required to complete the repair. If the repair operation fails, contact Customer Support for assistance (see article KA-01188 "How to Send Technical or Licensing Questions to the VDS Customer Support").

Keywords: Local Node-Locked License Troubleshoot Repair Broken Issus Problem

Related Articles (2)

KA-01188 / How to Send Technical or Licensing Questions to VDS Customer Support KA-01349 / Manage Local Licenses: Troubleshoot Online Licensing Problems