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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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Process

 

For example, if you initially activated Amira 6.7 licenses and want to upgrade to Amira 2019.1, follow these steps before installing the 2019.1 on each client system:


1. Open a command prompt/terminal in the directory where you have extracted the FlexNet server tools archive and go to the FlexNetLicenseServerTools subdirectory.

2. Run ServerFNOODActivation -v to display the licenses currently installed on your machine.

3. Copy all fulfillment IDs from ServerFNOODActivation -v.

Content/Resources/Images/tlm/Upgrade Historic Server Licenses.png

 

4. Your server is connected to the internet:

  • Run ServerFNOODActivation -u <FulfillmentID> <VersionToUpgradeTo> for every fulfillment ID.

<VersionToUpgradeTo> contains only major and minor numbers (for example, 2019.1 not 2019.1.1).

For example, when upgrading from Amira 6.7 to Amira 2019.1: ServerFNOODActivation -u 52518253 2019.1

You can request several upgrades at the same time:

ServerFNOODActivation -u <FulfillmentID1> <VersionToUpgradeTo> -u <FulfillmentID2> <VersionToUpgradeTo> -u <FulfillmentID3> <VersionToUpgradeTo>

Your server is not connected to the internet:

  • Run ServerFNOODActivation -u <FulfillmentID> <VersionToUpgradeTo> -offline <File.xml>.

<VersionToUpgradeTo> contains only major and minor numbers (for example, 2019.1 not 2019.1.1).

For example, when upgrading from Amira 6.7 to Amira 2019.1: ServerFNOODActivation -u 52518253 2019.1 -offline request.xml

If you have multiple activation codes, you can request multiple upgrades in the same file:

ServerFNOODActivation -u <FulfillmentID1> <VersionToUpgradeTo> -u <FulfillmentID2> <VersionToUpgradeTo> -u <FulfillmentID3> <VersionToUpgradeTo> -offline <File.xml>

  • Generate and import the response XML file:
    • Transfer your XML request file to a computer with an internet connection.

    • Open https://vsg3d.flexnetoperations.com/control/vsgs/offlineActivation in a web browser.

    • Specify the path to your XML request file in the provided file field.

    • Click Process. An activation.xml response file is downloaded.

    • Transfer this activation.xml file to the FlexNet license server.

    • Back in the command prompt/terminal, enter:
      ServerFNOODActivation -response <ResponseXMLPath>/activation.xml (where <ResponseXMLPath> corresponds to the directory where you have transferred the activation.xml XML response file).

    • Your licenses are activated in a few seconds.

5. Open http://localhost:8090/vendor in a web browser.

6. Click on the mcslmd line.

7. Click on Reread License Files.

 

Notes

 

  • All of your Thermo Scientific software licenses under valid maintenance service will be upgraded to the requested version, if available. For more information, contact Customer Support.
  • Upgrade Licenses for Versions Released After 2020.3:

When a new version of a Thermo Scientific software application is released, you will need to upgrade your activated licenses on the FlexNet license server to allow client application users to run the new release.
To upgrade from a version released before 2020.3 to a version 2020.3 or later, contact Customer Support.