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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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Process

 

For example, if you initially activated Amira 6.7 licenses and want to upgrade to Amira 2019.1, follow these steps before installing Amira 2019.1 on each client system:


1. Open a command prompt/terminal in the directory where you extracted the FlexNet server tools archive, then go to the FlexNetLicenseServerTools subdirectory.

2. Run ServerFNOODActivation -v to display the licenses currently installed on your machine.

3. Copy all fulfillment IDs from ServerFNOODActivation -v.

Content/Resources/Images/tlm/Upgrade Historic Server Licenses.png

 

4. Your server is connected to the internet:

  • Run ServerFNOODActivation -u <FulfillmentID> <VersionToUpgradeTo> for every fulfillment ID.

<VersionToUpgradeTo> includes only major and minor numbers (for example, 2019.1, not 2019.1.1).

Example: upgrading from Amira 6.7 to Amira 2019.1: ServerFNOODActivation -u 52518253 2019.1

You can request several upgrades at the same time:

ServerFNOODActivation -u <FulfillmentID1> <VersionToUpgradeTo> -u <FulfillmentID2> <VersionToUpgradeTo> -u <FulfillmentID3> <VersionToUpgradeTo>

Your server is not connected to the internet:

  • Run ServerFNOODActivation -u <FulfillmentID> <VersionToUpgradeTo> -offline <File.xml>.

<VersionToUpgradeTo> includes only major and minor numbers (for example, 2019.1, not 2019.1.1).

Example: upgrading from Amira 6.7 to Amira 2019.1: ServerFNOODActivation -u 52518253 2019.1 -offline request.xml

If you have several activation codes, you can request multiple upgrades in the same file:

ServerFNOODActivation -u <FulfillmentID1> <VersionToUpgradeTo> -u <FulfillmentID2> <VersionToUpgradeTo> -u <FulfillmentID3> <VersionToUpgradeTo> -offline <File.xml>

  • Generate and import the response XML file:
    • Transfer your XML request file to a computer with an internet connection.

    • Open https://vsg3d.flexnetoperations.com/control/vsgs/offlineActivation in a web browser.

    • Specify the path to your XML request file in the provided file field.

    • Click Process. An activation.xml response file is downloaded.

    • Transfer the activation.xml file to the FlexNet license server.

    • Back in the command prompt/terminal, enter:
      ServerFNOODActivation -response <ResponseXMLPath>/activation.xml

Where <ResponseXMLPath> is the directory where you placed the activation.xml response file.

  • Your licenses activate within a few seconds.

5. Open http://localhost:8090/vendor in a web browser.

6. Click the mcslmd line.

7. Click Reread License Files.

 

Notes

 

  • All Thermo Scientific™ software licenses covered under valid maintenance will be upgraded to the requested version, if available. For more details, contact Customer Support.
  • Upgrade Licenses for Versions Released After 2020.3:

When a new version of a Thermo Scientific software is released, you must upgrade the activated licenses on the FlexNet license server to allow client users to run the new release.
To upgrade from a version released before 2020.3 to version 2020.3 or later, contact Customer Support.