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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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Process

 

To transfer some or all of your activated Thermo Scientific™ software licenses to a different license server, deactivate the desired  licenses as follows:


1. Open a command prompt/terminal in the directory where you extracted the FlexNet server tools archive, then go to the FlexNetLicenseServerTools subdirectory.

2. Run ServerFNOODActivation -v. This command displays the licenses currently installed on your machine.

3. Copy all fulfillment IDs.

Content/Resources/Images/tlm/Upgrade Historic Server Licenses.png

 

4. Your server is connected to the internet:

  • Run the following command for each fulfillment ID: ServerFNOODActivation -r <FulfillmentID>.

You can request multiple deactivations at the same time:

ServerFNOODActivation -r <FulfillmentID1> -r <FulfillmentID2> -r <FulfillmentID3>

Your server is not connected to the internet:

  • Run ServerFNOODActivation -r <FulfillmentID> -offline <File.xml>.

Example: ServerFNOODActivation -r 52518253 -offline request.xml

If you have several activation codes, you can request multiple deactivations in the same file:

ServerFNOODActivation -r <FulfillmentID1> -r <FulfillmentID2> -r <FulfillmentID3> -offline <File.xml>

  • Generate and import the response XML file:

    • Transfer your XML request file to a computer with an internet connection.
    • Open https://vsg3d.flexnetoperations.com/control/vsgs/offlineActivation in a web browser.
    • Specify the path to your XML request file in the provided file field.
    • Click Process. An activation.xml response file is downloaded.
    • Transfer this activation.xml file to the FlexNet license server.
    • Back in the command prompt/terminal, enter:

ServerFNOODActivation -response <ResponseXMLPath>/activation.xml

Where <ResponseXMLPath> is the directory where you placed the activation.xml response file.

Your licenses activate within a few seconds.

5. Open http://localhost:8090/vendor in a web browser.

6. Click the mcslmd line.

7. Click Reread License Files.

 

After successfully deactivating the desired licenses, you can activate them on a different license server.


 Note

 

To validate the configuration of the new server without disrupting the existing server, transfer only one license or token initially. Once the new server is operational, transfer the remaining licenses or tokens.