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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager for Server (LMs)]

 

Context & Prerequisites

 

After purchasing one or more licenses, you will receive an email from flex1647@flexnetoperations.com containing a set of activation codes for each product or option purchased. These codes are required to activate your license(s). Follow the steps below.

Process

 

1. Launch Thermo Scientific License Manager for Server (LMs).

2. Access the Activate licenses button from either:

  • the Server Configuration tab, or

Content/Resources/Images/tlm/floating/server config tab - activate licenses (2.0).png

  • the License Administration tab.

Content/Resources/Images/tlm/floating/lic adm tab - activate licenses (2.0).png

 

3. After clicking Activate licenses, in the Select activation mode display, choose Online activation .

Content/Resources/Images/tlm/floating/online activation - activation mode (2.0).png

 

4. In the Enter activation codes display:

  • Paste your activation codes into the text field.
  • Click Continue. The license server connects to Thermo Fisher’s License Management System to validate the codes and retrieve the entitlements.

Content/Resources/Images/tlm/floating/online activation - activation codes (2.0).png

 

5. In the Check license details display:

  • Select your server Host ID. Ensure the same valid Host ID is used for all activated licenses.
  • Check the box next to each license you want to activate.
  • Adjust the number of tokens to activate for each selected license. The number of tokens must be less than or equal to the available tokens.
  • Click Activate. A green pop-up will confirm successful activation.

Content/Resources/Images/tlm/floating/Online activation - check lic details.png

 

6. To apply the updated license, restart the FlexNet server:

  • In the Restart FlexNet lmadmin service display, click Restart.
  • A green pop-up will confirm that the server has restarted successfully.

Content/Resources/Images/tlm/floating/transfer online 4 tls (2.0).png

 

7. The newly activated license appears in the License Administration tab, within the list of all licenses associated with the machine. The product is now ready to use.

Content/Resources/Images/tlm/floating/lic adm tab (2.0).png