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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager]

 

Context & Prerequisites

In offline activation mode, you can perform the same actions described in the "Online Local Activation" (KA-01228) article, but without having an Internet connection on the machine where the license is installed.
Note that Internet access from another machine is still required to complete offline activation.

 

Process

After purchasing one or more product licenses (editions and/or extensions), you will receive an email from flex1647@flexnetoperations.com containing a set of activation codes for each product or option purchased.

1. Launch Thermo Scientific License Manager:

  • If you have not activated any product, Thermo Scientific License Manager indicates that no product is activated on your computer. Click Add license(s) to continue. Then click Local license.

 

  • If you already have one or more products activated on your computer, Thermo Scientific License Manager lists the activated products. From the Local tab, click Activate to continue.

 

2. In the Activation methods display, click Activation code and then click Offline Activation.

Content/Resources/Images/tlm/local-licenses/Activation-methods.png

 

3. In the Activate License(s) display, paste your activation codes into the provided text field and click Activate.

 

Follow these steps for offline activation:

1. In the Offline license Activation (1/3) display, click Create request file. ​​​

Content/Resources/Images/tlm/local-licenses/activation-offline-01.jpg

2. Specify where to save the request.tlm file that contains your offline activation request, then click Save.

3. Transfer your TLM request file to a computer with an internet connection. 

4. On a computer with an Internet connection, open https://tlm-portal.com/operation in a web browser.

5. Select Upload File.

6. Click Choose File, select your TLM request file, and then click Open.

7. Click Submit to initiate the download of the response.tlm file. Specify a location to save it.

8. Transfer the response.tlm file to the computer where you want the local license to be activated.

9. In the Offline license Activation (2/3) display, click Finish now.

Content/Resources/Images/tlm/local-licenses/activation-offline-02.jpg

 

10. In the Offline license Activation (3/3) display, click Load response file.

Content/Resources/Images/tlm/local-licenses/activation-offline-03.jpg

 

11. Navigate to and select the response.tlm file, then click Open.

 

When activation is complete, you can use the product, and Thermo Scientific License Manager will display information related to the activation.