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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[FlexNet License Server - Lmadmin / Thermo Scientific License Manager (LM) portal]

 

Context

 

In the following article, we will describe the administration of certificate-based licenses for Thermo Scientific software products if you do not use the Thermo Scientific License Manager for Server (LMs) application.

 

Amira, Avizo, and PerGeos licenses issued before version 2020.3 used a different technology for activation. To manage those versions, refer to article KA-01271 "Manage Floating Licenses: Versions Prior to 2020.3 for Amira, Avizo, and Pergeos Software".

 

Process

 

To get your license file, you need:

  • Your activation codes: you received them in your delivery email.
    An activation code is a long string delimited by the tags — BEGIN TLM CODE — and — END TLM CODE—.
  • Your FlexNet license server Host ID (see article KA-01257 "Manage Floating Licenses: How to Find Your Server Host ID").
  •  A machine connected to the Internet to access the Thermo Scientific License Manager (LM) portal.

 

Then follow these steps:

 

1. Access the Activate menu in the Thermo Scientific License Manager (LM) portal by visiting: https://tlm-portal.com/operations/activate

 

2. In the Activate (1/3) display, paste your activation code(s), including the — BEGIN TLM CODE — and — END TLM CODE — tags, into the provided text field and click Continue.

Content/Resources/Images/tlm/floating/Activate-step-1.png

 

3. In the Activate (2/3) display:

  • Select your machine Host ID type:

    • Ethernet address: The unique identifier derived from your network adapter's MAC address. This ties licenses to a specific machine for products like Amira-Avizo, OpenInventor, and ImageDev.
    • Athena platform ID: The specific platform identifier for Athena platform-hosted products.
  • Enter your server Host ID.
  • Check the box to select the license(s) you want to activate, and adjust the number of tokens to activate for each selected license. The number of tokens must be less than or equal to the number of tokens purchased.
  • Click Activate.

Content/Resources/Images/tlm/floating/TLM-Portal-Activate-step-2.png

 

4. In the Activate (3/3) display, a green pop-up will confirm the successful activation.

5. Click Download License File and save the generated license.dat file at any location on the file system of the server machine.

Content/Resources/Images/tlm/floating/TLM-Portal-Activate-step-3.png