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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[FlexNet License Server]

 

Note

In the following article, we will describe the administration of certificate-based licenses for Thermo Scientific Software products.

Amira, Avizo, and PerGeos licenses issued before 2020.3 used a different technology for activation. Refer to the Product License Management Help to administrate those versions.

 

Process

 

To transfer some or all of your Thermo Scientific Software licenses to a different license server, follow these steps:

 

1. Sign in to the Customer Support Center and open a License Transfer case in My Support tab.

(See article KA-01188 "How to send technical/license questions to the VDS Customer Support team")

 

2. The Customer Support will provide you with an updated license file for your new license server.

3. Install the updated license file on your server by following the instructions in article KA-01265 "License Server: Upgrade Licenses - Import a License File".