[FlexNet License Server]
Context
Thermo Scientific Software can be sold as yearly renewable subscriptions. In this case, delivered licenses are time-limited and will expire, usually after one year.
Upon license expiration, each client application will not be able to run anymore.
Assuming that the subscription has been renewed, you will need to reactivate these licenses to take the updated expiration date into account.
Important: the reactivation steps detailed below cannot be performed earlier than 14 days before the expiration of your license.
Process
In order to update your license certificate you will need the following:
- Your FlexNet license server Host ID and one of your licenses Order Line number.
This information can be found in your server license file, and you can see the path to this file in the Vendor Daemon configuration:
- Navigate to this path and open your license file.
- Your license server Host ID is the string following the SERVER this_host keywords and your Order Line number is the string following the SN= keywords.
If several licenses are installed on your server, any Order Line number will do.
- A machine connected to the Internet to access the TLM portal:
1. Open TLM portal Reactivate menu: https://tlm-portal.com/operations/reactivate.
2. Select your machine Host ID type:
- Ethernet address: unique identifier derived from your network adapter's MAC address. It is used to tie licenses to a specific machine for products like Amira-Avizo, OpenInventor, and ImageDev.
- Athena platform ID: specific platform identifier for Athena platform-hosted products.
3. Enter your license server Host ID and one of your licenses' Order Line Numbers. Click on Continue.
4. Select the licenses you want to reactivate and enter the number of tokens you want to reactivate for each license.
The number of tokens to reactivate must be less or equal to the number of activated tokens. Click on Reactivate.
5. The result of the reactivation is displayed. Click on Download License File to download your updated license file:
