[FlexNet License Server - Lmadmin / Thermo Scientific License Manager (LM) portal]
Context & Prerequisites
Thermo Scientific™ software can be sold as a yearly renewable subscription. These time-limited licenses typically expire after one year, preventing the client application from running upon expiration.
If the subscription has been renewed, you must reactivate the licenses to update the expiration date.
Follow the instructions provided in this article, in conjunction with those in article KA-01267 "Manage Floating Licenses: Reactivation on Server - Import a License File".
Important: You cannot perform reactivation more than 14 days prior to the license expiration date.
Process
To update your license file on the server, you will need the following:
- Your FlexNet license server Host ID and one of your license order line numbers. You can find both in your server's license file. For instructions on locating the license file, refer to article KA-01257 "Manage Floating Licenses: How to Find Your Server Host ID".
- Open your license file. The Host ID of your license server is the string that follows the keywords SERVER this_host, and your order line number is the string that follows the keywords SN=. If multiple licenses are installed on your server, any order line number will suffice.
- A machine with an internet connection to access the Thermo Scientific License Manager (LM) portal.
Then follow these steps:
1. Open the LM portal and go to the Reactivate menu at: https://tlm-portal.com/operations/reactivate.
2. In the Reactivate (1/3) display:
- Select your machine's Host ID type:
- Ethernet address: The unique identifier derived from your network adapter's MAC address. This ties licenses to a specific machine for products like Amira-Avizo, OpenInventor, and ImageDev.
- Athena platform ID: The specific platform identifier for Athena platform-hosted products.
- Enter your server Host ID and one of your license order line numbers.
- Click Continue.
3. In the Reactivate (2/3) display:
- Check the box next to the license(s) you want to reactivate. Renewed licenses are highlighted, and the "Actual" and "Next" dates are displayed in the Expiration Date column. If no licenses are available for reactivation, contact Customer Support for assistance.
- Adjust the number of tokens you want to reactivate for each selected license. The number of tokens must be less than or equal to the number of tokens you purchased.
- Click Reactivate.
4. In the Reactivate (3/3) display, a green pop-up will confirm the successful reactivation.
5. Click Download License File and save the generated license.dat file.