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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager for Server (LMs)]

 

Context & Prerequisites

 

Caution: For Avizo, Amira, and PerGeos applications, upgrades are only available for licenses in version 2021.1 or later. If you are upgrading from a version before 2021.1, first activate the license codes you have received by email when the version 2021.1 was released, then upgrade.

 

When a new version of a Thermo Scientific software application is released, you will need to upgrade your activated licenses. Follow these steps to upgrade a floating license online.

Process

 

1. Launch Thermo Scientific License Manager for Server (LMs).

2. In the License Administration tab:

  • Check the box to select the license(s) you want to upgrade.
  • Click the Upgrade button to upgrade multiple product licenses, or click the Upgrade icon to upgrade a single license.

Content/Resources/Images/tlm/floating/Upgrade online 1 tls (2.0).png

 

3. In the Upgrade License(s) display:

  • Enter the new version you want to upgrade to in the text entry box.
  • Adjust the number of tokens to upgrade for each license. The number of tokens must be less than or equal to the number of active tokens.
  • Click Upgrade to confirm the action. A green pop-up will confirm the successful upgrade.

Content/Resources/Images/tlm/floating/Upgrade online 2 tls (2.0).png

 

4. To apply the updated license, restart the FlexNet server:

  • In the Restart FlexNet lmadmin service display, click Restart.
  • A green pop-up will confirm the successful restart of the server.

Content/Resources/Images/tlm/floating/transfer online 4 tls (2.0).png

 

5. The product version is automatically updated in the License Administration tab.