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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager for Server (LMs)]

 

Context & Prerequisites

 

Your floating licenses are tied to your server’s Host ID. If that Host ID changes—due to hardware replacement, server rehosting, OS reinstallation, environment consolidation, or decommissioning the old server—you will need to transfer the licenses to the server’s new Host ID. Follow the following steps to transfer licenses online.

 

Caution: The number of allowed transfers is limited.

 

Process

 

1. On the original machine with active licenses, open Thermo Scientific License Manager for Server (LMs).

2. In the License Administration tab:

  • Check the box to select the license(s) you want to transfer.
  • Click the Transfer button to transfer multiple product licenses, or click the Transfer icon to transfer a single license.

Content/Resources/Images/tlm/floating/transfer online  1 tls (2.0).png

 

3. In the Transfer license(s) display:

  • Adjust the number of tokens to transfer for each license.
  • Click Transfer to confirm. A green pop-up will confirm the successful transfer.

Content/Resources/Images/tlm/floating/transfer online 2 tls (2.0).png

 

4. In the Transfer report display:

  • Click Download TLM Codes to download the activation codes of the transferred license. Save the tlm-codes.tlm file, as its contents will be required to activate the license on the new machine.
  • Click Close.

Content/Resources/Images/tlm/floating/transfer online 3 tls (2.0).png

 

5. To apply the updated license, restart the FlexNet server:

  • Click Restart on the Restart FlexNet lmadmin service display.
  • A green pop-up will confirm the successful restart.

Content/Resources/Images/tlm/floating/transfer online 4 tls (2.0).png

 

The license will no longer be displayed in the License Administration tab and is ready to be installed on the new machine.

Open Thermo Scientific License Manager for Server on the new machine and follow the procedure in article KA-01334, titled "Online Activation on Server Using License Manager for Server".


 Note

 

If you lose your transferred license's TLM codes during this process, you can retrieve them using the transfer-tlm-codes file, which is automatically generated during each transfer operation. This file is located in your system user directory.