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Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager for Server (LMs)]

 

Context & Prerequisites

 

After purchasing one or more licenses, you will receive an email from flex1647@flexnetoperations.com containing a set of activation codes for each product or option purchased. These codes are required to activate the license. Follow these steps to activate your license(s) offline on the server.

Process

 

1. Launch Thermo Scientific License Manager for Server (LMs).

2. In the License Administration tab, click Activate Licenses.

Content/Resources/Images/tlm/floating/activate offline 1 tls 2.0.png

 

3. In the Select activation mode display, select Offline activation.

Content/Resources/Images/tlm/floating/activate offline 2 tls 2.0.png

 

4. The Generate license file dialog outlines the steps required before importing the license file. Follow them step by step, as explained below.

Content/Resources/Images/tlm/floating/activate offline 3 tls 2.0.png

 

5. (Step 2) Open Thermo Scientific License Manager for Server (LM) portal on a connected machine.

  • In the Operations display, select Activate.

Content/Resources/Images/tlm/floating/activate offline tlm portal 1 (2.0).png

 

  • (Step 3) In the Activate (1/3) display, paste your activation codes, including the — BEGIN TLM CODE — and — END TLM CODE — tags, into the provided text field and click Continue.

Content/Resources/Images/tlm/floating/Activate-step-1.png

 

  • (Step 3) In the Activate (2/3) display:  

    • Select your machine Host ID type:

      • Ethernet address: The unique identifier derived from your network adapter’s MAC address.This ties licenses to a specific machine for products like Amira-Avizo, OpenInventor, and ImageDev.

      • Athena platform ID: The specific platform identifier for Athena platform-hosted products.

    • Enter your server Host ID.

    • Check the box to select the license(s) you want to activate, and adjust the number of tokens to activate for each selected license. The number of tokens must be less than or equal to the number of available tokens.

    • Click Activate.

Content/Resources/Images/tlm/floating/TLM-Portal-Activate-step-2.png

 

  • (Step 3) In the Activate (3/3) display, a green pop-up will confirm the successful activation.

  • Click Download License File and save the generated license.dat file. Transfer the file to the offline machine.

Content/Resources/Images/tlm/floating/TLM-Portal-Activate-step-3.png

 

6. Return to the Thermo Scientific License Manager for Server to complete the activation process:

  • Click Import license file.

  • Click Add and browse to select the license.dat file generated by the LM Portal.

  • Click Import. A green pop-up will confirm the successful import.

Content/Resources/Images/tlm/floating/import license file tls 2.0.png

 

7. Restart the server as prompted. A green pop-up will confirm the successful restart.

8. In the License Administration tab, click Check Licenses Status to verify that the activated licenses are correctly installed on the server (refer to article KA-01344, titled "Offline Checking Server Licenses Status Using License Manager for Server").

Content/Resources/Images/tlm/floating/check lic status tls 2.0.png