[Thermo Scientific License Manager for Server]
Context & Prerequisites
Caution: Reactivation is only available for licenses that have been renewed.
Thermo Scientific™ software can be sold as yearly renewable subscriptions. These time-limited licenses typically expire after one year, preventing client applications from running upon expiration.
If the subscription has been renewed, you must reactivate the licenses to update the expiration date. Follow these steps.
Process
1. Launch Thermo Scientific License Manager for Server (LMs).
2. Open the License Administration tab and click Reactivate Licenses.
3. A dialog appears describing the steps required before importing the license file. Follow them step by step, as detailed below.
4. (Step 2 and 3) On a machine with internet access, open the Thermo Scientific License Manager for Server (LM) portal.
- In the Operations display, select Reactivate.
In the Reactivate (1/3) display:
Select your machine's Host ID type:
Ethernet address: The unique identifier derived from your network adapter’s MAC address. This ties licenses to a specific machine for products like Amira-Avizo, OpenInventor, and ImageDev.
Athena platform ID: The specific platform identifier for Athena platform-hosted products.
Enter your server Host ID and the Order line number.
Click Continue.
- In the Reactivate (2/3) display:
- Check the box next to each renewed license you want to reactivate. Renewed licenses are highlighted, and the "Actual" and "Next" dates appear in the Expiration Date column. If no licenses are available, contact Customer Support for assistance.
- Adjust the number of tokens to reactivate for each selected license. The number of tokens must be less than or equal to the number of tokens you purchased.
- Click Reactivate.
- (Step 4) In the Reactivate (3/3) display, a green pop-up confirms successful reactivation.
- Click Download License File and save the generated license.dat file. Transfer the file to the offline machine.
5. Return to Thermo Scientific License Manager for Server to complete the reactivation process:
- Click Import license file.
- Click Add and browse to select the license.dat file generated by the LM portal.
- Click Import. A green pop-up confirms successful import.
6. Restart the server when prompted. A green pop-up confirms the successful restart.
7. In the License Administration tab, click Check Licenses Status to confirm that the updated license information is correctly installed on the server (refer to article KA-01344, titled "Offline Checking Server Licenses Status Using License Manager for Server").