Thermo Fisher Scientific > Electron Microscopy > Electron Microscopes > 3D Visualization, Analysis and EM Software > Customer Portal > Support Center

VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager]

 

Process

 

In order to get your license certificate you will need the following:

  • Your activation codes: you should have received them in your delivery email. An activation code is a long string delimited by a pair of – BEGIN TLM CODE – and – END TLM CODE – tags.
  • Your machine Host ID: click the Information Information button icon to display the Flexnet HOST ID. If several values are displayed, just copy one that corresponds to your permanent LAN card.

 

Flexnet Host ID display

 

  • A machine connected to the Internet to access the TLM portal:

1. Open the TLM portal Activate menu: https://tlm-portal.com/operations/activate

 

2. Paste all the activation code(s) you have received, including the - BEGIN TLM CODE - and - END TLM CODE - tags, and click on Continue:

 Activate Certificate step 1

 

3. Enter your machine Host ID, select the licenses you want to activate, and click Activate.

Activate Certificate step 2

 

4. The result of the activation is displayed. Click on Download License File. A license certificate license.dat file is generated.

Activate Certificate step 3

 

5. Install the license.dat certificate license on the machine where your product is installed following the article KA-01242 "Local License Certificate: Installation" instructions.