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VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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[Thermo Scientific License Manager]

 

Process

 

In order to get your license certificate, you will need the following:

  • Your activation codes: You should have received them in your delivery email. An activation code is a long string delimited by a pair of – BEGIN TLM CODE – and – END TLM CODE – tags.
  • Your machine Host ID: Click the Information Information button icon to display the Flexnet HOST ID. If several values are displayed, just copy the one that corresponds to your permanent LAN card.

 

Flexnet Host ID display

 

  • A machine connected to the Internet to access the TLM portal:

1. Open the TLM portal Activate menu: https://tlm-portal.com/operations/activate

 

2. Paste all the activation code(s) you have received, including the - BEGIN TLM CODE - and - END TLM CODE - tags, and click on Continue:

 

 

3. Select your machine Host ID type:

  • Ethernet address: unique identifier derived from your network adapter's MAC address. It is used to tie licenses to a specific machine for products like Amira-Avizo, OpenInventor, and ImageDev.
  • Athena platform ID: specific platform identifier for Athena platform-hosted products.

 

4. Enter your machine Host ID, select the licenses you want to activate, and enter the number of tokens to activate for each license. The number of tokens must be less than or equal to the number of tokens purchased. Click Activate.

Activate Certificate step 2

 

5. The result of the activation is displayed. Click on Download License File. A license certificate license.dat file is generated. Save it at any location on the file system of the server machine.

Activate Certificate step 3

 

6. Install the license.dat certificate license on the machine where your product is installed following the article KA-01242 "Local License Certificate: Installation" instructions.